We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements that satisfies both sides' needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
Getting Past No: Negotiating in Difficult Situations
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Author: William Ury
Binding: Paperback
ISBN: 9780553371314
Details:
Author: William Ury
Brand: Bantam
Color: White
Edition: Revised
Binding: Paperback
Number Of Pages: 208
Release Date: 01-01-1993
Part Number: 1733610
Package Dimensions: 8.2 x 5.2 x 0.6 inches Languages: English
EAN: 9780553371314
