The classic resource for effective mediation - now fully updated and expanded The popular Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Starting with a new chapter on assessing conflict and bringing people to the table, it explains the process step-by-step, from opening conversations and exploring the situation, through the phases of finding resolution-deciding on topics, reviewing options, and testing agreements. The "Toolbox" section then details the concepts and skills a mediator needs in order to: Understand the Conflict Support the people Facilitate the process Guide decision-making. The Mediator's Handbook's emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees or teams. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators, while offering a detailed, nuanced resource for professionals.
The Mediator's Handbook: Revised & Expanded fourth edition
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Author: Beer PhD, Dr. Jennifer E.
Binding: Paperback
ISBN: 9780865717220
Details:
Author: Beer PhD, Dr. Jennifer E.
Brand: New Society Publishers
Edition: 4th
Features:
- Used Book in Good Condition
Binding: Paperback
Format: Illustrated
Number Of Pages: 194
Release Date: 01-10-2012
Part Number: Illustrated
Package Dimensions: 10.8 x 8.4 x 0.5 inches Languages: English
EAN: 9780865717220
