The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment
Perfect Phrases for Managers and Supervisors, Second Edition (Perfect Phrases Series)
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Author: Runion, Meryl
Binding: Paperback
ISBN: 9780071742313
Details:
Author: Runion, Meryl
Brand: McGraw-Hill Education
Edition: 2
Binding: Paperback
Number Of Pages: 208
Release Date: 09-07-2010
Part Number: 007174231XSRQ
Package Dimensions: 8.0 x 5.8 x 0.9 inches Languages: English
EAN: 9780071742313
