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Author: Carlzon, Jan
Binding: Paperback
ISBN: 9780060915803
Author: Carlzon, Jan
Brand: Harper Business
Edition: Reprint
Binding: Paperback
Number Of Pages: 160
Release Date: 15-02-1989
Part Number: 9780060915803
Package Dimensions: 7.9 x 5.2 x 0.5 inches Languages: English
EAN: 9780060915803
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
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